Privacy Policy

At Balaji Digital Seva Kendra, Baramati, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our website and digital services.

Information We Collect

Depending on the service you request, we may collect the following information:

• Name, mobile number, and email address.
• Address and other required personal information.
• Documents and information required for the requested service.
• Information required for online applications and forms.
• Service-related communication and transaction details.
• Website usage and technical information through cookies or analytics tools.

How We Use Your Information

The information collected from you may be used for the following purposes:

• To process online applications and requested services.
• To communicate with you regarding your service request.
• To provide service status updates and important notifications.
• To provide customer support and assistance.
• To improve our website and digital services.
• To comply with applicable legal and regulatory requirements.

Document & Data Security

We take reasonable measures to protect the personal information and documents provided by customers during the service process.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Customers should also take appropriate precautions when sharing sensitive information online.

Third-Party Services

Some digital and government-related services may require the use of official government websites, third-party portals, payment gateways, or other external platforms. Such platforms may have their own privacy policies, terms, and conditions. We recommend reviewing their policies when using those services.

Cookies

Our website may use cookies to improve website functionality, user experience, security, and analytics. You can manage or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

User Responsibility

Customers are responsible for providing accurate and up-to-date information when requesting services. Customers should never share OTPs, passwords, PINs, or other confidential security information with unauthorized persons.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements. Any updated version will be published on this website.